Privacy Policy

1. Information We Collect

When you use Faam, we collect information you provide directly to us, including:

• Your X (Twitter) profile information when you connect your account
• Usage data and interactions with our service
• Wallet addresses you provide for receiving payments

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Display your public profile to other users
• Communicate with you about products, services, and events

3. Information Sharing

We do not sell your personal information. We may share information with third parties only as necessary to provide our services, comply with legal obligations, or with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data for different periods depending on the type of information:

• Account data: Retained while your account is active
• Financial records: Retained for 7 years to comply with regulatory requirements
• Activity logs: Retained for 90 days for operational purposes
• Deleted account data: Immediately deleted via cascade deletion across 15+ database tables

You can request deletion of your account at any time by using the account deletion feature in your settings.

6. Your Rights (GDPR/CCPA)

Under data protection laws including GDPR and CCPA, you have the following rights:

• Right to Access: You can request a copy of all personal data we hold about you. Use our data export feature or contact privacy@faam.io.
• Right to Deletion ("Right to be Forgotten"): You can delete your account and all associated data at any time through your account settings.
• Right to Correction: You can update your profile information directly through your account settings.
• Right to Portability: You can export your data in machine-readable JSON format via our data export API endpoint.
• Right to Opt-out: You can manage cookie preferences through our consent banner and opt-out of non-essential tracking.

To exercise any of these rights, contact us at privacy@faam.io. We will respond within 30 days as required by law.

7. Third-Party Services

We use the following third-party services to operate Faam. Each service is GDPR-compliant and processes data under appropriate data processing agreements:

8. Cookies & Tracking

We use cookies and similar tracking technologies to provide and improve our services:

You can manage your cookie preferences through the consent banner that appears on your first visit, or by clearing your browser cookies at any time.

9. International Data Transfers

Faam operates globally using Cloudflare's distributed network. Your data may be processed in data centers located in the United States, European Union, and other regions.

We ensure adequate safeguards for international data transfers through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements (DPAs) with all third-party processors
• GDPR-compliant infrastructure and service providers

Your data protection rights apply regardless of where your data is processed.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us at privacy@faam.io

We will respond to all requests within 30 days as required by GDPR.